Sr. Engineer/Subject Matter Expert, Onboard and Testing

Location: REMOTE

ABOUT OUR MISSION:

Join the forefront of innovation and make an impact at Safran Defense & Space, Inc. (DSI)!  We deliver a wide range of solutions to meet the evolving challenges of national defense and complex space missions. Headquartered in Arlington, VA, Safran DSI operates through the specialized business units Optronics, Space Systems, Testing & Telemetry, and Assured PNT. With more than 500 talented professionals nationwide, DSI is a preferred partner for the armed forces federal, state, and local government, and commercial entities within the US defense and space sectors.

Safran DSI Testing & Telemetry offers state-of-the-art data acquisition systems, recorders, download stations, RF receivers and transmitters, and telemetry tracking antennas, ensuring reliable mission data management. Additionally, our airborne mission data management systems provide comprehensive solutions for collecting and analyzing mission-critical information.

If you’re ready to join our mission and serve those who serve, Safran DSI is the perfect place for you to take your career to the next level. Make a real difference and be part of something extraordinary. Apply now and help us build the future of defense and space. 

POSITION PROFILE:

The Sr. Engineer/SME will be responsible for technical pre- and post-sales product presentations, engineering support, and training for airborne, ground, and space related recorders and instrumentation systems. 

RESPONSIBILITIES:

• Support various duties related to RFIs, RFQs, and RFPs responses to customers
• Resolve pre- or post-sales issues with Safran products
• Prepare and present product demonstrations for customers
• Collect and establish an understanding of customer requirements and verify that our solutions support customers’ requirements, or work with Safran Business Unit to establish a solution
• Verify proper operation of the demo equipment prior to the demonstration and inform the customer about features, functions and performance of products
• Train customers on product operations for hardware, software, and GUI’s
• Collaborate with Safran Business Units to recreate customer configurations to resolve issues with products
• Serve as a liaison between the customer and Safran for development and design activities
• Understand customer use cases for OB&T products and explain how products can meet or exceed customer requirements
• Collaborate with other Safran engineers (HW and/​or SW) to resolve issues as part of the development process.
• Travel as necessary to support customer product evaluations.
• Travel to various Business Units for program acceptance testing, training, and support various activities such as business development activities
• Comply with Safran Aerospace procedures and policies.
• Comply with applicable Safran Security requirements.

• Provide onsite pre-sales support, which requires preparation and performing demonstrations promoting Safran products, preparing briefing materials and presentations to potential customers.  Other pre-sales duties include customer support for product evaluations of Safran products including software and hardware

• Support training and troubleshooting issues encountered during the pre-sale, integration, verification stages and the life cycle of the programs for Safran products. 
• Support Regional Sales Managers (RSM) for pre-and post-sales support
• Collaborate with, support and direct Field Application Engineers (FAE’s) as needed for sales and post-sales support duties

SUPERVISORY RESPONSIBILITIES: 

• No direct reports, but will mentor and direct support activities of Field Application Engineers as needed

WHAT YOU’LL NEED TO BE SUCCESSFUL:

• Bachelor’s Degree in Electrical Engineering or Computer Science required.
• Master’s Degree in Electrical Engineering or Computer Science preferred.

• 7 years Testing and Instrumentation experience
• Software development experience is a plus

IDEALLY, YOU’LL ALSO HAVE:

• Familiarity with working in an ITAR environment
• Demonstrated knowledge and experience in telemetry, instrumentation, systems engineering and systems architecture
• Knowledge and understanding of Flight Test Operations
• Advanced knowledge of Networking including latest bus technologies such as PCIe, USB, SAS/​SATA and/​or Ethernet protocols
• Advanced knowledge of Async and Synchronous data buses used on military and commercial aircraft such as Fibre Channel, Firewire, Mil-Std 1553
• Working knowledge in instrumentation design and operations and high-speed test/​measurement equipment:
• Demonstrated experience in debugging and trouble shooting
• Experience with Safran products is a plus
• Ability to understand and explain environmental conditions in which Safran products must operate
• Ability to promote the value of Safran products and services effectively
• Strong interpersonal, organizational and communications (written and oral) skills
• Ability to analyze and develop innovative solutions to complex problems and communicate effectively at the highest levels of the company 
• Self-motivated with the ability to work in a self-directed environment
• Must be a team player, able to share knowledge, learn from others, and support other teams within the organization.

LANGUAGE SKILLS: 

• Fluency in the English Language is required.
• Fluency in the French language is a plus.

TRAVEL:

• Travel required – up to 50%, domestic and international

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role.

EOE/AA/M/F/Vets – US Protected Individual status required (US citizen, lawful permanent resident, asylee, refugee or temporary resident (as defined at 8 USC 1160(a).