Field Application Engineer, Ground Telemetry Systems

Location: Costa Mesa, CA / hybrid

ABOUT OUR MISSION:
Join the forefront of innovation and make an impact at Safran Defense & Space, Inc.!

Safran Defense & Space Inc. (Safran DSI), headquartered in Arlington, Va., is a leading U.S. aerospace company dedicated to supporting national defense and space missions. As a trusted partner to the U.S. armed forces, government agencies, and commercial sectors, Safran DSI delivers advanced technology solutions through its specialized business units: Assured PNT, Geospatial AI, Optronics, Space Solutions, and Testing & Telemetry. 

Safran DSI Testing & Telemetry offers state-of-the-art data acquisition systems, recorders, download stations, RF receivers and transmitters, and telemetry tracking antennas, ensuring reliable mission data management. Additionally, our airborne mission data management systems provide comprehensive solutions for collecting and analyzing mission-critical information.

If you’re ready to join our mission and serve those who serve, Safran DSI is the perfect place for you to take your career to the next level. Make a real difference and be part of something extraordinary. Apply now and help us build the future of defense and space. 

POSITION PROFILE:

The Field Applications Engineer, supporting the Ground Telemetry Solutions (GTS) group, will be responsible for contributing to new opportunities and supporting existing customers for the GTS product lines in the United States West Coast territory, with a primary focus on the California region to ensure a robust pipeline and reputation of excellent customer support.

RESPONSIBILITIES:

• Support sales opportunities via product demonstrations at customer sites, trade shows, and other hosted events.
• Provide customer feedback and concerns to Engineering teams for resolution and continuous improvement of products and features.
• Assist the Sales team with growth for the West Coast market, focused on the Telemetry product line, which encompasses Ground-Based Equipment, such as Antenna, Receivers, Recorders, etc.
• Help generate new business opportunities in tangential markets like Space, Missiles, Hypersonic, Watercraft, ETVOLs, etc., and manage existing accounts as directed by periodic contact.
• Maintain a thorough knowledge of customer program requirements, current and future opportunities, production schedules, organizational structure, and key decision-makers in the military and prime customers.
• Submit intelligence from customers, contacts, publications, etc. concerning competition, new product ideas, pricing, industry trends, and customer attitudes.
• Assist with strategic roadmaps that enhance existing products or require development solutions with a business case based on customer feedback.
• Other duties as assigned

WHAT YOU’LL NEED TO BE SUCCESSFUL:

• Highly Desired - U.S. Citizenship, Acceptable – US Person
• 5-10 years of Field Application Engineer experience required, in Telemetry or related markets, direct government support, support to prime contractors, and/or the aerospace industry
• AA degree, preferably technical or equivalent military education
• Experience with commercial/military avionics, recording products, flight test instrumentation, tracking antenna, and network and data processing is a plus.

IDEALLY, YOU’LL ALSO HAVE:

• Sense of Urgency: High energy, action-focused.  Recognizes and resolves issues.
• Teamwork: Collaborative with internal Safran team members and customers at all levels towards goals and targets.
• Deliver Results: Driven to deliver short and long-term results.  Maintains focus on what’s most important.
• Adapt to Change: Able to effectively adapt to an environment of constant change, uncertainty, and ambiguity to foster a growth mindset
• Excellent written and verbal communication skills.
• Experience working in an ITAR/CUI environment
• Applicable product knowledge and experience with Telemetry systems for commercial and military use
• Demonstrated comfort level in a customer-facing role, assisting accounts both technically & non-technically, with emphasis on customer-specific requirements.
• Ability to work with partners, consultants, and representatives to facilitate customer access

• TRAVEL: 50% Travel, not including day trips to potential customer sites or trade shows

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role.

EOE/AA/M/F/Vets – US Protected Individual status required (US citizen, lawful permanent resident, asylee, refugee or temporary resident (as defined at 8 USC 1160(a).